Bair Products is not responsible and does not warranty wheels due to improper installation of parts such as but not limited to, bearings and races, adjustment for lack of grease or maintenance of bearings which may cause bearing failure to the wheel or roller frame or if the above methods are used and bearing failure may still occur. End user must adhere to the installation directions provided by or can be obtain by Bair Products and is available on the website.
WHEEL WARRANTY - If wheel failure occurs due to manufacturing defects, the customer must ship at their expense the failed wheel, bearings and races to Bair Products, Inc. for review. Include the name of the company the wheel was purchased from, contact number and a copy of the invoice. Bair Products will review the damage and determine if the cause of failure is due to a manufacturing defect. Bair Products is not responsible for any type of wheel damage or failure due to bearing failure, improper installations or apparent damage to the wheel by continuous use with failed bearings still installed or extreme usage not recommended by the machine’s specifications or any other causes.